Fair Lending & Adverse-Action Procedure (AI Credit)
A ready-to-use template — fill in the bracketed placeholders and adopt it in your organisation.
Fair Lending & Adverse-Action Procedure (AI credit decisions)
| Field | Detail |
|---|---|
| Organisation | [Organisation Name] |
| Document type | Policy — approved, mandatory |
| Framework basis | ECOA/Reg B §1002.9 · FCRA · Fair Housing Act · EU AI Act Annex III 5(b) |
| Owner | [Policy owner — e.g. AI Governance Lead] |
| Approved by | [Accountable executive / Board] |
| Version / status | v1.0 — DRAFT for adoption |
| Effective date | [Date] |
| Next review | [Date — at least annually] |
| Classification | Internal |
| Prepared with | autogovern.io — AI governance & risk templates |
1. Purpose
Ensure that AI/ML used by [Organisation Name] in credit decisions is fair, explainable and compliant — with accurate adverse-action reason codes and ongoing fair-lending testing.
2. Scope
Applies to any AI/ML system used to evaluate creditworthiness, price credit, or make/materially influence a consequential credit decision, including third-party scores.
3. Adverse-action requirements (binding)
- Specific principal reasons (ECOA/Reg B §1002.9): every adverse credit decision must state the specific principal reasons — accurate and specific — regardless of model complexity. "The model is too complex to explain" is not a defense.
- FCRA §1681m: where a third-party consumer report or score is used, provide an adverse-action notice identifying the source and the consumer’s rights.
- Timing & delivery per Reg B/FCRA.
4. Reason codes & explanations
For each model, maintain a mapping from model drivers to plain-language reason codes. Prefer methods that yield accurate, applicant-specific reasons (e.g. reason-code ranking or counterfactual explanations). Validate that delivered reasons genuinely reflect the decision.
| Reason code | Plain-language reason | Model driver |
|---|---|---|
| [R01] | [e.g. limited credit history] | [feature] |
5. Fair-lending / disparate-impact testing
Test outcomes across protected groups on representative data:
- Disparate impact (four-fifths rule): flag any group with selection rate < 80% of the top group.
- Investigate flagged disparities; pursue less-discriminatory alternatives; document.
Jurisdiction note: the CFPB removed the ECOA disparate-impact "effects test" (Reg B rule eff. 21 Jul 2026), but disparate impact remains actionable under the Fair Housing Act, DOJ enforcement, and state law, and the rule is contested. Retain disparate-impact testing and treat ECOA DI as jurisdiction-dependent, not eliminated.
6. Governance & monitoring
Name an accountable owner; add a fairness gate to the model release pipeline; monitor reason-code accuracy, override rates and group outcomes on a schedule; escalate material fair-lending findings.
Regulatory mapping
| Instrument | Requirement supported |
|---|---|
| ECOA / Reg B §1002.9 | Specific-reason adverse-action notices |
| FCRA §1681m / §1681e(b) | Adverse-action with source; accuracy of consumer-report scores |
| Fair Housing Act / DOJ / state law | Disparate-impact exposure (retain testing) |
| EU AI Act Annex III 5(b) + GDPR Art. 22 | High-risk credit AI; solely-automated decisions |
| FCA Consumer Duty (UK) | Avoid foreseeable harm from credit AI |
Appendix — Adverse-action notice (template)
We are unable to approve your application. The specific principal reason(s) were: [reason 1]; [reason 2]; …. This decision was based in part on information from [consumer-reporting agency, if any], who did not make the decision and cannot explain it; you have the right to a free copy of your report and to dispute its accuracy. You may also request a review of this decision. Contact: [route].
Document control & approval
| Version | Date | Author | Approved by | Summary of change |
|---|---|---|---|---|
| 1.0 | [Date] | [Author] | [Approver] | Initial adoption |
Sign-off
- Policy owner: __________________________ Signature: ______________ Date: __________
- Accountable executive: __________________________ Signature: ______________ Date: __________
- Next review due: __________
This template was generated by autogovern.io as a professional starting point. Review and adapt it to your organisation, systems, sector and legal advice before adoption. It is an educational aid, not legal advice.