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AI incident

ChatGPT leaked other users’ data via a cache bug

OpenAI · 2023

Organisation
OpenAI
Year
2023
Failure mode
Data leakage
Severity
major
Source
OpenAI postmortem, 2023

What happened

A Redis bug briefly exposed other users’ chat titles and partial payment data.

What would have prevented it

Data isolation + DPIA + incident response

Requirements this maps to

Editorial cross-reference from our prevention note — it is not a finding that any law was breached.